FAQ

HOW LONG DOES IT TAKE TO ARRANGE FOR CODING SUPPORT FOR MY ORGANIZATION?

Coding Associates process is streamlined and straightforward. Once a contract is signed, our team will arrange a kickoff call to set up system access, obtain your Policies & Procedures, and fully study your expectations. We understand the importance of  timely accurate coding and will be your partner in achieving success.

 

HOW DO I KNOW THAT YOUR EMPLOYEES ARE FULLY PROFICIENT IN CODING THE SPECIALTY AREAS OF ICD-10-CM/PCS, SUCH AS CARDIOVASCULAR, ORTHOPEDICS, AND OB/GYN?

Our coders and auditors are fully trained and proficient in all specialty areas working regularly in the various specialty areas to stay current. Our robust education program is also focused on providing the most up to date training on the specifics of each specialty with testing on each area to demonstrate proficiency.

 

HOW DO YOUR CODERS STAY CURRENT WITH SO MANY INDUSTRY CHANGES HAPPENING?

Coding Associates provides comprehensive ongoing education to our employees via our robust learning management system to ensure they stay abreast of important industry changes, especially coding and coding guideline updates. We fully understand the importance of keeping current and knowledgeable in all coding classifications by providing timely and detailed training.

We can also help your coders stay current by providing coding education in a way that works best for your organization (remote and/or onsite).

 

WE USE COMPUTER ASSISTED CODING. DO YOUR CODERS HAVE THAT KNOWLEDGE?

Yes, our coders are experienced in various EHRs, abstracting systems, encoders and Computer Assisted Coding systems. We do recognize that specific processes can be unique to a facility and may ask for a walkthrough to ensure our coders are fully prepared.

 

WITH ICD-10-CM/PCS STILL BEING RELATIVELY NEW, HOW DO WE KNOW WHAT TYPE OF CASES TO AUDIT AND HOW MANY?

We will work closely with you to select the appropriate sample size and type. Our unique approach to record selection includes a comprehensive methodology that utilizes the current OIG work plan initiatives, known RAC targets and other areas of compliance and reimbursement risk. We are happy to share our insight with you – please contact us for more information.

 

IF I USE YOUR CODING OR CONSULTING SERVICES, WILL MY COMPANY’S PROTECTED HEALTH INFORMATION BE SECURE?

Coding Associates adheres to the most stringent of security policies regarding physical space, systems access/connectivity, and employee HIPAA compliance.